Refund policy

76 West Boot Co, LLC (“76 West Boot Co,” “we,” “us,” or “our”) wants you to love your boots. This Refund & Return Policy applies to all purchases made at our online store.
Returns
We accept returns within 30 days of the delivery date. To be eligible, boots must be unworn, undamaged, in their original packaging, and accompanied by proof of purchase. Boots that show signs of wear, outdoor use, or damage cannot be accepted.
How to start a return
Email us at 76westbootco@gmail.com with your order number and the reason for return. We will send you return instructions and a shipping address. Customers are responsible for return shipping costs unless the item arrived defective or incorrect.
Refunds
Once we receive and inspect your return, we will notify you of the approval status. Approved refunds are issued to your original payment method within 5-10 business days. Shipping charges are non-refundable.
Exchanges
If you need a different size or style, contact us at 76westbootco@gmail.com and we will help arrange an exchange, subject to availability.
Damaged or defective items
If your boots arrive damaged or defective, contact us within 7 days of delivery with photos of the issue, and we will arrange a replacement or full refund at no cost to you.

• Sole protection sticker
  Every pair ships with a 76 West sole sticker on the bottom of each boot. Please try your boots on indoors, on a clean, carpeted surface, with the stickers still in place. Boots returned with a sole sticker that is missing, torn, or scuffed cannot be accepted for return or exchange, because it shows the boots have been worn. Once you're happy with the fit, peel the stickers off and enjoy your boots.

  Contact us
  76 West Boot Co, LLC
  8100 N Classen Blvd, Oklahoma City, OK 73114
  Email: 76westbootco@gmail.com